Gaia Capital Partners has implemented and maintains an operational procedure in order to quickly and efficiently process complaints made by its clients. Any complaint may be referred to Gaia Capital Partners, 14 avenue Hoche, 75008 Paris, France. The management company will knowledge receipt of the complaint within a maximum of ten working days from the date it was received, unless a response has been issued to the client in the intervening period. Except in duly justified exceptional circumstances, a response will be issued to the client within two months of receipt of the complaint. In the event of an ongoing dispute, the client may contact a mediator, such as the AMF Ombudsman, at the following address: Autorité des marches financiers, Madame Marielle Cohen-Branche, Médiateur de l’AMF, 17 place de la Bourse, 75082 Paris Cedex 02. The AMF mediation request form at the Mediation Charteur is available online at amf-france.org.
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The personal data collected by Gaia Capital Partners are processed in compliance with the rules imposed by the General Regulations on the Protection of Personal Data under the conditions described in our personal data processing policy, available by clicking here.
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Gaia Capital Partners
AMF authorisation n°CP19000019
A French société par actions simplifiée with a share capital of €200,979.95
843 059 288 RCS Paris
In accordance with the terms of Article L533-22 of the French Monetary and Financial Code providing for the application of the "comply or explain" principle, it is hereby specified that, given the short period of application provided by the regulatory texts, the mechanism relating to the communication mentioned in L533-22-§II to the investors referred to in R533-16-0 has not yet been finalized. It will be finalized as soon as possible and will then be published on our website.